Maven - Meet The Team

AT MAVEN, WE ARE COMMITTED TO EXCEPTIONAL CUSTOMER SERVICE

Licensed & Insured • Veteran Owned & Operated

Maven carefully screens all of our contractors, management professionals & support staff to ensure they meet our standards for excellence. As a leading residential & commercial roofing contractor, we’ve built a cohesive team that prides itself on its integrity, respect for our clients & dedication to quality workmanship.

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JONATHAN T. “JT” ULYATT

OWNER – CEO – PRESIDENT

JT is the founder of Maven Advantage, Inc., a roofing and storm restoration firm that helps homeowners successfully navigate the insurance claim process for one of the most important aspects in life: having a sound and solid roof over one’s head. The apex of JT’s passion and vision is helping others while transforming some of the negative stereotypes associated with the roofing industry–all while creating strong, reliable “Mavens.” A Maven is defined as: One Who Is Experienced Or Knowledgeable. Before devoting himself fulltime to Maven, JT graduated from the University of North Dakota with a Bachelor of Science degree in Commercial Aviation and became a commissioned officer in the U.S. Marine Corps. During this period, JT attended flight school, became an F-18 fighter pilot, went on to become a Company Commander, and served on the strategic level as an Operations Officer in the Afghanistan area of operations. This background has proven invaluable to Maven’s core value system and subsequent existing company culture. In addition to guiding and leading this rapidly growing start-up company, JT is a world class competitor in living room wrassling – honing and developing this skill set within this arena on a daily basis with his 3-year-old sparring partner and son, Axel. Welcome to the jungle. He is happiest spending time with his wife, ToniRae, his son, Axel, and his 7-month-old daughter, Savaya.

KENT PANOVEC

OWNER – COO – VICE PRESIDENT

Kent Panovec serves as Chief Operating Officer, Vice President and Operating Partner at Maven. Kent has a Bachelors in Marketing and Project Management and spent 15 years leading sales teams in the IT industry before transitioning to Maven. Kent joined Maven because of the higher purpose and mission that Maven was founded on. ​ Kent has a passion for mentoring and coaching individuals, and pushing them to attain goals they never thought possible. This often includes pushing folks out of their comfort zone, which he does often. Kent is married, has a 4 year old son, Lincoln, and 16-month-old twins, Waylon and Raelynn. When not working to scale and grow Maven, he can typically be found trying to (usually failing) wrangle his 3 year old son.

MARY DE LEON

BPO & MARKETING MANAGER

A communications major, Mary is a skillful administrative professional with over 15 years of experience in optimizing efficiency, productivity, and service quality across various environments. Mary is a Facebook Blueprint Certified Digital Marketing Associate and is in charge of handling Maven’s marketing mediums and channels. “I’m so proud to be part of such a wonderful team of go-getters! Being a Maven inspires me to keep pushing and learning, and I’m grateful to have been given all the right tools I need to excel.” If she’s not on remote work, you’ll find Mary with her beloved cup of coffee while she reads, writes, or paints.

BETH PARISEAU

CLAIMS MANAGER

Beth is the Claims Manager here at Maven. Born and raised in Minnesota, she graduated from the University of MN with a Bachelor’s degree in Kinesiology and Nutrition. She has been working in insurance claims for 12 years and takes great pride and joy in winning. Beth is married and has 3 children (Nevaeh, Mackenzie, and Logan), well 4 if you include Zoey her lab, often referred to as sour patch puppy. In her free time you can find her at happy hour with friends and family, traveling, at the cabin, out on the trails in the RZR or trying new recipes. She describes herself as an outgoing, go-getter, always willing to try new things.

AUSTION WRIGHT

GENERAL MANAGER, NORTH CAROLINA

Austion is a retired Navy Veteran. He is originally from a small town in West Tennessee and now calls Maysville home. He has lived in the Jacksonville area since 2004. When not at work, you can find Austion cruising down the waterway or at the lacrosse field where he enjoys watching his son play. Austion is a huge supporter of local youth sports and Jacksonville High School Athletics. He is also pursuing further education at East Carolina University, Go Pirates!

TERRY WOOLARD

GENERAL MANAGER, TENNESSEE

Terry is an avid fly fisherman, Army Vet and father of 4. Grandfather of 1 and husband of 25 years (AKA the cook!)

ZEELIE SCRUGGS

RECRUITER & CORPORATE TRAINER

She spent four years in the Marines building her training and organizational skills. She developed a love for educating and coaching. She spent a lot of this time organizing company moral and community volunteer events. When She separated, She opened her own business and is enjoying running and growing it in the Jacksonville area.

Most of her time outside of work is spent raising her 3 year old son who is developing a love for the outdoors like his mom. She spends her personal time rock climbing, backpacking, and solo traveling. She traveled to 4 countries and 9 national parks – of which She plans to visit all 63 parks by 2030.

BRIE LANIEWSKI

REVOPS MANAGER

Brie was born on a cold winter day in 1995 at a hospital in Memphis, TN. She then traveled a bunch until landing in Jacksonville, NC in 2000 and that was home until 2021 when her very handsome husband was stationed in Nashville, TN (yeehaw). They currently live in the ‘burbs with their 2 cats and 3 kids💞. She earned her Bachelors Degree in Psychology from Campbell University and has experience in management, operations, outside sales, real estate, and personal lines insurance. If you asked her about her hobbies she would make a weird laughing noise and change the subject but during her free time you can catch her at the gym, eating salad, or watching Top Gun Maverick again.

Her goals in life include justifying the cost of a Peloton, drinking a cup of coffee when she made it and not several hours and many microwave cycles later, and not hitting her garage with her car Ever Again.

COLLEEN PANOVEC

CUSTOMER SUCCESS MANAGER

Colleen is the Maven Customer Success Manager. She was born and raised in Nebraska, then lived in Texas for 8 years, before making North Carolina home. She has a Bachelor’s Degree in Education but also has 6 years of customer service experience. In her free time, she enjoys spending quality time with her husband and 3 children. They can usually be found doing activities outside.

JOHN DE LEON

CUSTOMER COMMUNICATION EXPERT

If you’ve ever dialed our number and a beautiful voice picks up on the other end, it’s most likely John. With over 8 years of experience addressing customer inquiries, John is passionate about building strong customer relationships and providing support however he can. At Maven, he helps clients with undivided attention by identifying their roofing needs, and booking then assigning inspections. He is also in charge of follow up for ongoing projects to ensure our customers are always updated. John loves spending time with his kids, playing basketball, and playing strategy games.

TONY ROCCI

INSIDE MANAGER

Tony excels by providing passionate customer service. When he is not helping customers in our community, he can be found hanging out with his sons, Wade and Wes and his wife, Shelbi. Prior to becoming a Maven, Tony would provide the same great customer service at local dealerships helping customers with their vehicle repairs. Tony served in the US Marine Corps as a Landing Support Specialist and after his enlistment, he served in Jacksonville as a firefighter. Tony has been in ENC for 9 years, and has been serving the community ever since.

KAYLI MURILLO

EXECUTIVE ASSISTANT

Kayli was born and raised in Southern California, she made the cross-country move to North Carolina in 2017 and is happy to call the East Coast home. She loves being out on the water, her favorite serotonin boost is sunshine and summertime. She enjoys spending time with her family & friends, checking out local places, and baking.

MEET OUR BPO TEAM

NATE LIBERTONE

INSIDE SALES

While Nate is not a “local” to ENC, he’s lived down here for about 9 years and have no intention of leaving, although he may dream about it somedays, his wife would simply not allow it! Together they have 3 sons and a beautiful daughter! As a family they enjoy church on Sundays and eating their weight in seafood! He’s been in the sales industry almost his entire working life. For the last 3 years of Nate’s career, he’s either been in managerial positions or working for himself.

He strives not only on commitment to his costumers, but also on transparency. He believes that open communication is the best way to build relationships and to make people comfortable with big purchases. He believes his relationship with potential customers is WAY more important than getting them to “sign the dotted line”. Morals like integrity, honor, and respect are HUGE when it comes to his professional and home life. If he can make something easier for you it is his desire to do so! He looks forward to working with you and protecting your biggest asset in life – your home, with quality roofing.

BILLY COUCH

SALES REPRESENTATIVE

Billy was born and raised in Carrollton, GA. He served 5 years as an infantry rifleman (0311). Duty stations include Washington DC (8th and I) and Camp Lejeune (2/8); as well as a deployment to Japan (UDP). While driving home one day from work, he spotted one of Maven’s trucks and noted that Maven is veteran-owned. One thing led to another, and now he is one of our top Roofing Advisors. His hobbies include: Chess, Gold’s Gym and spending time with friends and family. Book an appointment with him today! Just ask for Billy!!!

ISAIAH SMITH

SALES REPRESENTATIVE

Isaiah is basically an NC native after moving here in his early childhood. He enjoys the quiet city vibe. He is a Field Marketer here at Maven and loves what he does. When he’s not on a roof, you can pretty much guarantee that he’s at home writing or producing music. Maybe you can convince him to show you some of his music at your next appointment. Call and schedule today!

JOE HOGENMILLER

SALES REPRESENTATIVE

Joe enjoyed a 20-year career in Special Operations as a Marine Raider and Infantry Marine serving in leadership positions in each command and in the joint environment. As I transition from my military career of planning, instructing, and conducting operations He’s excited to put those skills toward a great organization like MAVEN.

He enjoys staying in shape, going to the beach with his wife, 2 boys and his golden retriever. He also loves to watch sports and a die hard Steelers fan.His goal is to help make Maven a better organization and become the Maven of the year or Top Dog. This year if full of big accomplishments and experiences, LETS GO!!!!!!!

TYLER DANIELS

SALES REPRESENTATIVE

Father of 2 amazing girls Hailey and Avery. Avid sports fan of Jaguars Golden Knights and Syracuse Orange. ESPN is by far the most opened app on his phone. Owner and founder of Jacksonville Juice Lax. He loves coaching, playing and growing the sport of lacrosse. He enjoys taking in the beautiful area he lives in! If he’s not on the lacrosse field he can be found at the beach!

MEET OUR BPO TEAM

Jae Fernandez

Future Operations / Scheduler

Jae works as Data Admin here in Maven thriving to learn new things.  He has experienced the excitement and challenges of living in a different country. His goals include learning new technologies and leveraging his expertise to achieve better outcome. Currently, He’s learning into the world of roofing to broaden his horizons and is excited to explore this new frontier.

Marvin Ortiz

Inbound Representative

A devoted father of two beautiful children. With a heart full of love and laughter, He cherishes every moment spent nurturing and guiding my little ones. Whether exploring new adventures together or sharing quiet moments of bedtime stories, embraces the joys and challenges of parenthood with unwavering patience and a playful spirit. Beyond fatherhood, brings nurturing instincts and caring nature to my professional life, embodying the values of responsibility, compassion, and perseverance. He strives to create a loving and supportive environment where his children can thrive, making every day a new chapter in the beautiful journey of family life.

Christian Michael Orias

Outbound Representative

Chris has always been enchanted by the serene beauty of nature, especially the rhythmic ebb and flow of ocean waves and the captivating allure of beaches. His deep appreciation for the natural world led him to discover free diving, a sport that has profoundly enriched his life.

Through free diving, Chris finds an escape into a realm where time seems to slow down, each breath forging a profound connection with the underwater world. As he descends beneath the surface, surrounded by shimmering blue hues and the graceful movements of marine life, he experiences a profound sense of peace and harmony. Every dive becomes a journey of exploration, where Chris is humbled by the sheer diversity and beauty of the ocean’s ecosystems.

When not diving, Chris can often be found wandering along sandy shores, collecting seashells, and delighting in the simple wonders of nature. Whether above or below the water’s surface, Chris’s passion for nature and free diving remains a constant source of joy and inspiration in his life.

INTERESTED IN JOINING OUR TEAM?

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