Maven - Meet The Team

AT MAVEN,
WE ARE COMMITTED
TO EXCEPTIONAL
CUSTOMER SERVICE

Licensed & Insured • Veteran Owned & Operated

Maven carefully screens all of our contractors, management professionals & support staff to ensure they meet our standards for excellence.

As a leading residential & commercial roofing contractor, we’ve built a cohesive team that prides itself on its integrity, respect for our clients & dedication to quality workmanship.

Maven - Logo
JONATHAN T - JT - ULYATT

JONATHAN T. “JT” ULYATT

OWNER – CEO – PRESIDENT

JT is the founder of Maven Advantage, Inc., a roofing and storm restoration firm that helps homeowners successfully navigate the insurance claim process for one of the most important aspects in life: having a sound and solid roof over one’s head. The apex of JT’s passion and vision is helping others while transforming some of the negative stereotypes associated with the roofing industry–all while creating strong, reliable “Mavens.” A Maven is defined as: One Who Is Experienced Or Knowledgeable.

Before devoting himself fulltime to Maven, JT graduated from the University of North Dakota with a Bachelor of Science degree in Commercial Aviation and became a commissioned officer in the U.S. Marine Corps. During this period, JT attended flight school, became an F-18 fighter pilot, went on to become a Company Commander, and served on the strategic level as an Operations Officer in the Afghanistan area of operations. This background has proven invaluable to Maven’s core value system and subsequent existing company culture.

In addition to guiding and leading this rapidly growing start-up company, JT is a world class competitor in living room wrassling – honing and developing this skill set within this arena on a daily basis with his 3-year-old sparring partner and son, Axel. Welcome to the jungle. He is happiest spending time with his wife, ToniRae, his son, Axel, and his 7-month-old daughter, Savaya.

KENT PANOVEC OWNER - COO - VICE PRESIDENT

KENT PANOVEC

OWNER – COO – VICE PRESIDENT

Kent Panovec serves as Chief Operating Officer, Vice President and Operating Partner at Maven. Kent has a Bachelors in Marketing and Project Management and spent 15 years leading sales teams in the IT industry before transitioning to Maven. Kent joined Maven because of the higher purpose and mission that Maven was founded on.

Kent has a passion for mentoring and coaching individuals, and pushing them to attain goals they never thought possible. This often includes pushing folks out of their comfort zone, which he does often.

Kent is married, has a 4 year old son, Lincoln, and 16-month-old twins, Waylon and Raelynn. When not working to scale and grow Maven, he can typically be found trying to (usually failing) wrangle his 3 year old son.

Mary Vianca De Leon

MARY VIANCA DE LEON

MARKETING MANAGER

A communications major, Mary is a skillful administrative professional with over 10 years of experience in optimizing efficiency, productivity, and service quality across various environments.

Mary is a Facebook Blueprint Certified Digital Marketing Associate and is in charge of handling Maven’s marketing mediums and channels.

“I’m so proud to be part of such a wonderful team of go-getters! Being a Maven inspires me to keep pushing and learning, and I’m grateful to have been given all the right tools I need to excel.” If she’s not on remote work, you’ll find Mary with her beloved cup of coffee while she reads, writes, or paints.

BETH PARISEAU - CLAIMS MANAGER

BETH PARISEAU

CLAIMS MANAGER

Beth is the Claims Manager here at Maven. Born and raised in Minnesota, she graduated from the University of MN with a Bachelor’s degree in Kinesiology and Nutrition. She has been working in insurance claims for 12 years and takes great pride and joy in winning. Beth is married and has 3 children (Nevaeh, Mackenzie, and Logan), well 4 if you include Zoey her lab, often referred to as sour patch puppy.

In her free time you can find her at happy hour with friends and family, traveling, at the cabin, out on the trails in the RZR or trying new recipes. She describes herself as an outgoing, go-getter, always willing to try new things.

AUSTION WRIGHT

AUSTION WRIGHT

FIELD SALES MANAGER

Austion is a retired Navy Veteran. He is originally from a small town in West Tennessee and now calls Maysville home. He has lived in the Jacksonville area since 2004. When not at work, you can find Austion cruising down the waterway or at the lacrosse field where he enjoys watching his son play. Austion is a huge supporter of local youth sports and Jacksonville High School Athletics. He is also pursuing further education at East Carolina University, Go Pirates!

Jennifer McMann

JENNIFER MCCANN

PRODUCTION MANAGER

Jen has a degree in Business and started her career at 17 years old for a framing company in New York, before becoming a Maven in April 2021. Production management has been her career goal for a long time so she was elated to hop on the Production team. She loves being on the job site with her crews tackling the next job and learning with them as a team. Jen is OSHA 10 certified. Her greatest accomplishment is maintaining a healthy balance between work and raising her children. She’s been able to pursue a job providing high quality work while making positive impacts on her customers, co-workers and her kids at home.

Colleen Panovec

COLLEEN PANOVEC

CUSTOMER SUCCESS MANAGER

Colleen is the Maven Customer Success Manager. She was born and raised in Nebraska, then lived in Texas for 8 years, before making North Carolina home. She has a Bachelor’s Degree in Education but also has 6 years of customer service experience. In her free time, she enjoys spending quality time with her husband and 3 children. They can usually be found doing activities outside.

John De Leon

JOHN DE LEON

CUSTOMER COMMUNICATION EXPERT

If you’ve ever dialed our number and a beautiful voice picks up on the other end, it’s most likely John. With over 8 years of experience addressing customer inquiries, John is passionate about building strong customer relationships and providing support however he can. At Maven, he helps clients with undivided attention by identifying their roofing needs, and booking then assigning inspections. He is also in charge of follow up for ongoing projects to ensure our customers are always updated. John loves spending time with his kids, playing basketball, and playing strategy games.

Jam Fonclara

JAM FONCLARA

EXECUTIVE ASSISTANT

Jam is Maven team’s go-to person for any administrative support. She graduated with a Bachelor’s Degree in Literature, but organizing events, calendars, and procedures are also her jam. Her lifetime dream is to write, start her own business and make an impact in her community. She loves coffee, books, musical theater, and being with her family, most of all.

Spencer DesRoche

SPENCER DESROCHE

SITE MANAGER

Spencer is here to make sure the replacements go smoothly and to assure the homeowner their roof is installed the Maven way and that everything gets done according to plan. He enjoys fishing and hanging out with his family.

MEET OUR SALES TEAM

NATE LIBERTONE

ACCOUNT MANAGER

Nate has been in the sales industry almost his entire working life. He strives not only on commitment to his customers, but also on transparency. He believes that open communication is the best way to build relationships and to make people comfortable with big purchases. He believes his relationship with potential customers is WAY more important than getting them to “sign the dotted line”. Morals like integrity, honor, and respect are HUGE when it comes to his professional and home life. If he can make something easier for you it is his desire to do so!

TONY ROCCI

ACCOUNT MANAGER

Tony excels by providing passionate customer service. When he is not helping customers in our community, he can be found hanging out with his 2 year old son, Wade and his wife of 8 years, Shelbi. Prior to becoming a Maven, Tony would provide the same great customer service at local dealerships helping customers with their vehicle repairs. Tony served in the US Marine Corps as a Landing Support Specialist and after his enlistment, he served in Jacksonville as a firefighter. Tony has been in ENC for 9 years, and has been serving the community ever since.

Jim Shields

JIM SHIELDS

ACCOUNT MANAGER

Jim is a father to five and a grandpa to two. Studied Political Science at the University of Maryland and a veteran of the Navy and the Army. He has been in the real estate and restoration business since 2012. In his free time he likes to ride his motorcycle, scuba dive, and hopes to one day sailboat around the world.

Kevin Mitchum

KEVIN MITCHUM

ACCOUNT MANAGER

Kevin was born and raised in South Carolina and spent 15 years serving in Law Enforcement. He has lived in eastern North Carolina since 2019 with his wife, Allison and 2 kids, Kira (11 years old) and Kyle (9 years old). When not at work, Kevin enjoys watching his son and daughter play basketball, volleyball and baseball. He also enjoys quick weekend getaways with his family.

Keith Thompson

KEITH THOMPSON

ACCOUNT MANAGER

Keith is local to the Hampstead and Wilmington area. Prior to joining Maven, Keith was in packaging sales for over two decades. He and his wife Rhonda have been married for almost 20 years. They have two children, Cayman(16) and Madison(13). They all enjoy taking trips, boating, offshore fishing, and watching Madison play softball.

Isaiah Smith

ISAIAH SMITH

FIELD MARKETER

Isaiah is basically an NC native after moving here in his early childhood. He enjoys the quiet city vibe. He is a Field Marketer here at Maven and loves what he does. When he’s not on a roof, you can pretty much guarantee that he’s at home writing or producing music. Maybe you can convince him to show you some of his music at your next appointment. Call and schedule today!

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